Interview With BitMart CEO On Navigating Security And AI Revolution

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In an industry where longevity is rare, cryptocurrency exchange BitMart celebrates its seventh anniversary amid a landscape marked by volatility, security challenges, and rapid technological evolution. CEO Sheldon Xia has steered the platform through multiple market cycles to build what is now a global operation serving over 10 million users across 200 regions and countries.
As exchanges face heightened scrutiny following the recent $1.5 billion Bybit hack, Xia’s emphasis on foundational security measures and user empowerment offers insights into sustainable exchange operations. I sat down with Sheldon earlier this month in Hong Kong, where his team gathered to plan 2025 strategies, to discuss the platform's focus on balancing global reach with localized experiences.
With annual trading volumes now reportedly exceeding $3 trillion, Xia sees AI integration as the next frontier for cryptocurrency exchanges in 2025, potentially redefining trading experiences for both newcomers and experienced traders.
Security as a Foundation, Not an Afterthought
In the wake of North Korean hackers compromising Bybit’s systems, security has become the primary concern for crypto exchanges and users alike. For Xia, robust security isn't a response to industry events but has been Bitmart's core philosophy since day one.
"Security is always the bigger step before any change at BitMart. It’s not an afterthought, it's the foundation of everything we do," Xia explains.
BitMart implements a multi-layered defense framework that includes a hybrid hot and cold wallet structure, multi-signature technologies, and advanced protocols like WAF, XDR, and CWPP. The platform has also formed strategic partnerships with third-party security firms to fortify its systems.
Speaking with Xia, he said “the recent Bybit breach reinforced our vigilance. Our third-generation trading system strengthens order execution integrity and protects against data vulnerabilities."

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